Parkland Technology Solutions
                                                             Utilizing Technology to Make a Difference




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Receiving timely technical support is critical to ensure your organization is functional at all levels.  Our experienced professional technicians can remotely connect to your site using current secure technology.  Issues can be resolved quickly with little to no down time.  Network problems can be resolved remotely in a secure environment.  If the problem cannot be solved remotely, an on-site visit can be arranged. With remote technical support, you will always have full control over our remote access support and it will be 100% secure.  An operational internet connection is required for the remote support.  There is no setup required, but rather a link to a secure server.

Technical support solutions

  • Review of current computers with recommendations for cleanup, reinstallation or upgrades
  • Installations (software and peripherals) - remote and on-site
  • Support for networking hardware/software -remote and on-site
  • System reconfiguration - remote and on-site
  • System reinstallation - typically done on-site only
  • Patch management/updates

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Copyright 2008 Parkland Technology Solutions
Last modified: 02/03/09